Tell us what happened
Have a septic or sewer question? Request a callback to check provider availability, or send a request and tell us what your week looks like.
No obligationPretendbuild Septic is a referral service. We connect homeowners in Wilmington and the Wilmington area with independent septic and sewer providers. The providers do the work. We make the introduction.
That is all we do, and we want you to know it up front.
A septic or sewer problem is stressful. It is even harder when you are juggling school pickups, work calls and a packed week. Most people do not know a provider to trust, and they do not know what questions to ask.
So we built a simple place to start. You describe what is happening. We help you find a provider in our network who can take it from there.
Small signs often show up first. Slow drains. Gurgling sounds. A sour smell near the yard. A patch of grass that stays wet or looks greener than the rest.
Our pages explain these signs in plain language. The sooner you act, the more options you tend to have. Catch it early, and a simple visit may be enough.
You reach out by phone or by sending the request form. You share the basics: what you see, where your home is and what times work for you.
We then connect you with a provider in our network who serves your area and handles that kind of job. That might be septic tank pumping, sewer line repair, septic system repair or emergency septic cleaning. Availability varies by provider, so ask about timing when you talk.
Providers in our network are independent businesses. We ask them to be upfront about pricing, explain the work in plain words and respect your schedule. Homeowners should always ask questions and compare options.
You should confirm any license or insurance details directly with the provider you choose.
We do not pump tanks, dig up lines or repair systems. We do not set provider prices. We do not promise a certain arrival time. We also cannot tell you what your policy will or will not cover. Some policies may cover sudden damage, so check your policy. Providers can often help document damage for a claim.
Providers in our network may pay Pretendbuild Septic when we connect them with a homeowner. You pay the provider for the work, based on the quote you agree to. Costs vary by job, so ask for a written quote before work begins.
Talking to a provider does not lock you into anything. You can ask questions, request an estimate and decide what is right for your home. No obligation.
Tell us what you are seeing. Request a callback to check provider availability, or send a request and a provider can follow up.
Would you rather put it in writing first?
Have a septic or sewer question? Request a callback to check provider availability, or send a request and tell us what your week looks like.
No obligation